As is evident in the current context, the Public Sector has a very significant role in ensuring faster, higher quality services to all the constituents. It achieves excellence through its deliberate process of continuous government innovation; and an integrated top-down planning system with forward looking strategies and programs.
TCO assists government entities along the complete cycle from setting strategies to successful implementation, always ensuring relevant advise and focusing on client capability development.
Our services span 4 key domains:
Knowledge Management: Leveraging and sharing implicit and explicit knowledge and fact based decision making is increasingly becoming important for governments across the region. This is also firmly embedded in our mandate. TCO has specifically invested in capabilities for providing knowledge management frameworks and related implementation strategy, along with data analytics for decision support public sector entities with. We also provide a unique service, Intellectual Property Creation and Commercialization to Government entities to create and commercialise their intellectual property.
Strategy Planning & Innovation: With its emphasis on providing advice that actually works, TCO assists government entities in the development of organization blueprints, business and strategic Plans, governance Frameworks, resource and functional planning tools such as Information and Communication strategy.
Process and Service Excellence: Governments are increasingly focusing on delivering new, more or better services with same or lesser resources. This requires them to explore and implement new approaches to service delivery and leverage information technology. TCO assists government entities in areas such as shared services, business process transformation, strategic sourcing, cost reduction programs, private public partnerships and e-Government. We can also help in the development and implementation of excellence frameworks and related recognition programs.
Organisational Development: A successful implementation requires careful handling of human capital. This spans People Transition, Communications Planning, Organizational Design and Recruitment strategies. Further, depending on the complexity of the program, an entity may require complex program modeling, planning and tracking systems and management offices. TCO with its unique knowledge of the local context and culture is uniquely positioned to provide these services.
Under the patronage of His Highness Sheikh Majid Bin Mohammad Bin Rashid Al Maktoum, Chairman of Dubai Culture and Arts Authority (Dubai Culture), The Consulting Office (TCO) organized a seminar on “Dynamic Governance in the Public Sector”. The seminar, held at Mina Al Salam, ...
Senior officials of the Dubai Customs World, the customs solutions provider under Dubai World, held talks with the officials of the Consulting Office of Dubai during which they discussed the work experience while managing the operations at Djibouti Customs.The high-level meeting was attended by Ahmed Kha ...
