TCO is uniquely placed to assist entities and governments through a myriad of propositions
TCO was established to focus on the unique challenges and issues faced by the Government and the public sector. Through our relationships with senior government leaders and the center of governments in the UAE, we understand the agendas, decision making processes and frameworks utilized by the entities for their own strategies, planning and operations.
This enables us to deliver rapidly and to ensure that outcomes are aligned with leadership’s expectations
TCO’s Value proposition
TCO will make it work to your advantage
Focus on Quality: TCO defines quality as providing relevant and practical advice, which is informed by the client's context and environment. While TCO captures learning from other geographies and entities, it understands its relevance prior to applying it to solve client issues. TCO's internal knowledge management systems ensure that its consultants have access to 'thought leadership' that actually works in the MENA region.
An Inclusive and Sustainable Approach: TCO firmly believes that its clients understanding their issues and challenges really well. Hence, TCO's approach ensures that they are involved throughout rather than at discreet milestones or right at the end. Besides ensuring an appropriate level of knowledge transfer, this also ensures that the client can undertake the implementation tasks through their internal resources rather than relying on consultants for long periods of time. This is clearly reflected in the low consultants to client personnel ratio in TCO's project delivery teams.
Capabilities: TCO's consulting pool comprises a diverse range of service specialists strategy, program and change management, knowledge management and performance improvement. These specialists have worked in several geographies such as MENA, Asia and Europe, and industry sectors. Further, TCO can mobilize deep sector specialists through our alliance networks and countries such as Singapore.
Unique and Client Centric Behaviors: TCO's internal performance management system rewards its consultants not on the 'commercial value or free from the client' but client feedback on parameters such as quality of advice, contribution to client staff's capabilities and knowledge. this encourages unique and true client centric behaviors.
While TCO operates commercially, its standard fee rates are based on 'cost plus' rather than a profit target. Coupled with the high standard of its advice, TCO is uniquely positioned to deliver significant value to its clients.
